Privacy Policy

At Gateway Rental Cars, your privacy is our priority. We are committed to safeguarding your personal information and ensuring transparency about how we handle your data. By using our services or visiting our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect various types of information to deliver exceptional service and meet your rental needs:

Personal Identification Information: Name, email address, phone number, physical address, date of birth, driver’s license details, passport information (if required), and vehicle preferences.

Payment Information: Credit/debit card details for processing payments, deposits, and refunds.

Rental Details: Dates, pickup/drop-off locations, vehicle types, and duration of rental.

Website Usage Data: IP addresses, browser types, device identifiers, and navigation patterns collected via cookies and similar tracking technologies.

Communication History: Emails, calls, or online chats, including feedback and support requests.

How We Use Your Information

The data we collect helps us provide a seamless and efficient rental experience. Specifically, we use your information to:

Process bookings and payments.

Verify your identity and eligibility for vehicle rentals.

Customize our offerings based on your preferences.

Send reservation confirmations, invoices, and important service updates.

Analyze user behavior to improve our services and website functionality.

Ensure compliance with legal and regulatory requirements.

Enhance security and prevent fraudulent activities.

Information Sharing and Disclosure

Your privacy is important, and we limit sharing your information to the following cases:

Third-Party Service Providers: Payment processors, insurance providers, and IT support partners who help us deliver our services.

Government and Legal Authorities: When required by law or to protect our legal rights.

Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be shared as part of the transaction.

Operational Needs: Sharing anonymized data for research, reporting, and marketing purposes.

Cookies and Tracking Technologies

Our website uses cookies to:

Track your activity and preferences.

Ensure secure transactions.

Deliver targeted advertisements and personalized content.
You can disable cookies via your browser settings; however, this may limit some features of our website.

Your Rights

Depending on your location, you may have the following rights regarding your data:

Access: Request a copy of the personal data we hold about you.

Correction: Update or rectify incorrect or outdated information.

Deletion: Request the removal of your data, subject to legal or operational obligations.

Data Portability: Receive your data in a structured, machine-readable format.

Marketing Preferences: Opt-out of promotional emails or SMS.
To exercise these rights, please contact us directly (see below).

Data Security Measures

We employ industry-standard security practices, including:

Encrypted transactions and secure servers to protect payment details.

Limited access controls to ensure only authorized personnel handle sensitive data.

Regular system audits and vulnerability assessments.
While we strive to use commercially reasonable means to protect your data, no system can guarantee absolute security.

Data Retention Policy

We retain your information only as long as necessary to:

Fulfill your rental agreement.

Comply with legal and regulatory requirements.

Resolve disputes and enforce our agreements.
After this period, your data will be securely deleted or anonymized.

Contact Us

For inquiries regarding this Privacy Policy, please reach out to us at:
Gateway Rental Cars
Email: Contact@gatewayrentalcars.com
Phone: +355 694053222

Thank you for choosing Gateway Rental Cars. We value your trust and are dedicated to protecting your privacy.